Term and Conditions

Last updated: [Insert Date]

1. Acceptance of Terms

By accessing and using aquasurfwears.com, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information changes
• Accept responsibility for all activities under your account

2.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s proper working
• Use any automated means to access the site without permission

3. Products and Services

3.1 Product Descriptions

We specialize in high-quality aquatic wear and equipment for:

• Pool Training
• Surfing
• Water Polo

We make every effort to display product colors and features accurately, but actual colors may vary slightly due to monitor differences.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and refuse service without prior notice.

3.3 Specialized Gear Notice

For water polo and pool training equipment, we strongly recommend:

• Consulting our size charts before ordering
• Contacting our team for sizing advice
• Double-checking product specifications

4. Orders and Payment

4.1 Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time without notice, except for orders already confirmed.

5. Shipping Policy

5.1 Shipping Areas

We ship globally except to some Asian and remote regions.

5.2 Shipping Options

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.3 Delivery Issues

You are responsible for:

• Providing accurate shipping information
• Any additional customs fees or import taxes
• Reporting non-delivery within 30 days of shipment

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery date. To be eligible:

• Items must be unused with original tags
• Original shipping fees are non-refundable
• International customers cover return shipping costs

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Custom-fitted swimwear (including competition water polo suits)
• Personalized items
• Products without original tags

6.3 Return Process

1. Email [email protected] with your order number and return details
2. Receive return authorization within 1-2 business days
3. Ship items securely in original packaging
4. Refunds processed within 3-5 business days after inspection

6.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos of the issue. We’ll send replacements promptly.

7. Intellectual Property

All content on aquasurfwears.com, including text, graphics, logos, and images, is our property and protected by copyright laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our trademarks without written consent
• Use our products to create derivative works

8. Limitation of Liability

Outlet Aqua Surf Wears Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or improper care
• Events beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim related to our products shall not exceed the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for information on how we collect, use, and protect your data.

10. Governing Law

These Terms shall be governed by the laws of the State of Kansas, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For questions about these Terms, contact us at:

Outlet Aqua Surf Wears Store
2117 Preston Street
Hutchinson, US 67501
Email: [email protected]